Privacy Policy

Parallel Skies Records — Last updated: August 2026

Who we are

Parallel Skies Records is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us at: info@parallelskies.co.uk

What data we collect

When you purchase tickets to our events or sign up to hear from us, we may collect your name, email address, postal address, and payment information. Payment details are processed securely by our ticketing platform and are not stored by us directly.

Why we collect it and our lawful basis

We collect your data to process your ticket purchase and send you information about the event you have booked (lawful basis: contract). Where you have opted in, we will also send you news about future Parallel Skies Records events and releases (lawful basis: consent).

Marketing

We will only send you marketing communications if you have actively opted in to receive them. You can withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at info@parallelskies.co.uk

Who we share your data with

We may share your data with our ticketing platform provider, which processes data on our behalf as a data processor. We do not sell your personal data to third parties. We may share data with the venue hosting an event where this is necessary for the safe running of the event.

How long we keep your data

We retain your data for as long as necessary to fulfil the purposes for which it was collected, including for legal and accounting requirements. Marketing data is retained until you withdraw your consent.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to correct inaccurate data, to request deletion of your data, to object to or restrict processing, and to data portability. To exercise any of these rights, please contact us at info@parallelskies.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

If you visit our website, we may use cookies to improve your experience. You will be notified and asked for your consent where required.

Changes to this policy

We may update this policy from time to time. The current version will always be available at this address.